With the registration of a domain from eSGR you agree with the Uniform Domain Name Dispute Resolution Policy
. The client will monitor the emails for communications between them, eSGR and the domain registry that is relevant with the domain he has registered. In the case of a dispute or legal action against eSGR for the registered domain we have the option to turn to the client for the resolution of the issue, eSGR cannot be held liable for any economic or other issue that arises due to the registration in a local or international court neither UDRP.
The client is responsible for the prompt payment of the cost for acquiring, sustaining and transferring their domain. In the case that the domain has expired and there hasn't been any action from the customer that would let him keep the domain for the last (3) months, it is up to eSGR to provide that domain for registration to its own clients or in the general market.
It is binding and neccesary for our customers to include their identification when registering a domain for eSGR to let the domain in its DNS servers. (There is an exclusion for individuals who select to use an anonymization service).