Our network is comprised of 7 points of presence (PoP) in four continents (Europe, North America, Asia & Australia) with a total bandwidth of 340Gbps. We provide a wide distributed Content Delivery Network (CDN) with 16 edge servers in North America (Miami, Atlanta, Chicago, Seatle, Los Angeles, Dallas, New York, San Francisco), Europe (Athens, Frankfurt, Munich, London, Paris, Stockholm), Asia (Hong Kong), Australia (Sydney). The total aggregate bandwidth of our CDN is 1200Gbps.
Active Engineers 24/7/365
Real Time Monitoring
We employee highly trained and certified engineers that are available 24/7/365 that monitor our infrastructure as well us provide customer support for any issue related to our services. We use our own NMS systems to monitor all of our services but also use 3rd party monitoring sites that puts our monitoring locations to 21 all over the world. This makes us aware of networking issues that may impede access to our services from around the globe the moment they appear.
Minimum N+1 Redundancy
More than 48 hours of power generation
Even in cases that a network issue arises or in case of hardware malfunctions we try to minimize the impact on our services by providing multiple backup options. Each of our PoP's has at least 4 (N+3) different network providers, 2 (N+1) UPS arrays as well at least 1 (48h) diesel generator.
Protecting our Future
Use of Renewal Energy Sources
In every data center, we utilize (Green) Renewable power generation for 100% of our power load (Wind and Hydroelectric), this is not in the way of offsetting our carbon production, it is actual renewable power generation. At the same time we do offset 85% of our carbon production for offices and other miscellaneous services in the form of providing donations to local and international certified associations.
Although we only provide a 99.9% service uptime SLA, our uptime has been up to 99.9999% (<31.5 Seconds per year)
Since 2011 we have been providing our average responce times to the public, in the following table you can see all the public reports.