Open a Ticket and supply a copy of your last hosting providers invoice.
Getting Help
Customer Support
If you need help at any moment of this process do not hessitate to contact our support department at any time, we can help in every step of the process 24/7/365.
Requirements
Service Transfer
You can check our documentation on what is required for the transfer. If any of this seems difficult you can always just contact us and one of our engineers will try to explain what we need to finish with the transfer.