Frequently Asked Questions

Can more support hours be purchased?

Yes.
You can purchase as many support hours on their normal pricing as you need. Normal support hours do not have a limitation on the type of work they will be used for.

Do hours expire?

Yes
The hours included in the support plans expire each month and they cannot be moved/saved.

Do purchased hours expire?

No
Purchased hours do not expire for up to 12 months after purchase.

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