New Service: Cloud Storage (beta)

We would like to announce our new Cloud Storage service beta. From today we will be providing accounts to our cloud storage for testing. During the testing period the plans will be completely free.Our solution is based on ownCloud that sits in front of our storage service. each instance is completely isolated and runs in a dedicated mode ... Leer Más »

9º Jun 2016
Slow Members area performance issue resolved.

Some clients have reported that our members area was slow to load, after investigating the issue we found that due to our own misconfiguration the members area was taking a long time to load.The issue was due to the misconfiguration on our firewall of the cPanel servers the customers had accounts at, due to a mistake in our setup script our new ... Leer Más »

1º Jun 2016
Major upgrade on our hosting environment

We would like to inform you that since 2016/05/18 03:00 our servers have a completely new setup to make your websites safer and a lot faster. Those changes are part of our next generation of cloud hosting.These are the major changes that have been applied slowly the last 2 months:* WAFFor the last 2 months we have slowly integrated a wep ... Leer Más »

18º May 2016
Shared hosting server maintenance

We will be performing server maintenance on all shared hosting servers on 2016/04/24 @ 01:00. The maintenance will last for 3 hours. There will be a staged downtime for each server that will last for about 3 minutes. During the maintenance we will be updating most of the stack of each server. 24 hours after the update users will start noticing new ... Leer Más »

22º Abr 2016
Issue with Yahoo Weather API

We would like to inform you that due to changes in the Yahoo Weather API some of your modules/extensions will fail to update the weather in your sites. In some cases the module did not have proper defensive code to fallback gracefully and instead it produces a 500 error.To mitigate the issue we have issued a cluster wide patch for the issue for ... Leer Más »

19º Abr 2016
Minor members area downtime

We will be having a minor members area downtime of approximately 10 minutes at 2016/04/06 11:30. This maintenance will be needed to enable some of the new features in our members area. We do not expect any issue for our users during that period.Please note that users currently using the members area API to receive login notifications will ... Leer Más »

6º Abr 2016
Members Area downtime

We would like to inform you that we will have planned maintenance of the Members Area. The maintenance will start on 2016/03/24 23:30 (GMT+2) and we expect it to last for 45 minutes. During that period users will not be able to login to the members area, if you are already logged in the system you will be fine.The downtime is part of the patches ... Leer Más »

23º Mar 2016
Planned Network Downtime (Infrastructure Update)

We would like to inform our clients that we will have planned network downtime from 2016/03/14 00:00 (GMT+2) to 2016/03/15 04:00 (GMT+2). We will try to make the downtime as short as possible and we will notify you immediately on any issue during the process. After the upgrade all of our servers will gradually move to 10gbps connections. Please ... Leer Más »

8º Mar 2016
EOL of the openVZ VPS Service

We would like to inform our customers we will be stopping our OpenVZ VPS service. We have moved all of our current customers to our KVM Service as planned, since October of 2015 and we will be completely shutting down the openVZ service this Sunday (2016/01/22). Making this service EOL marks the finalization of terminating all legacy ... Leer Más »

22º Ene 2016
Monitoring Poller Changes

After moving to our new monitoring infrastructure we are going to be swithing to a 1 second interval for all client services that use our agent and to 5 seconds for agentless clients. This is 15 and 12 times faster respectively than our previous implementation and will help in making uptime monitors more accurate.The change is made since we ... Leer Más »

19º Ene 2016