From 2018/01/18 we will automatically replace any SSL certificate on customers accounts issued by Symantec, Thawtee, VeriSign, Equifax, GeoTrust, and RapidSSL. We have reached this decision since major browsers will stop trusting any SSL issued by Symantec and its subsidiaries by April 2018. 
 
The certificates will be replaced automatically with an equivalent from Comodo at no extra charge for the remainder of its life time. There will be no disruption of service during the change, there will be no setup fees or service charges. 
 
After your new Comodo certificate expires you will automatically be moved to our Free DV LE or DV Comodo certs for as long as you wish or you can purchase another certificate of your choice from a reputable CA.
 
If you for any reason would like to keep your old certificate you may contact us at any time between now and 2018/01/17, please note that we are setting a cut off date of 2018/03/20, after that date we will not allow you to keep that certificate active in our systems.
 
VPS & Dedicated Customers: We have scanned all IP's in our network already and tried to identify all domains hosted in our services, we have send you a special email informing you of the issue and our decision. You can use the included form so you can exchange your current certificates.. Again we will exchange your current certificate for free with an equivalent from Comodo, if you require assistance please open a ticket and we will perform the exchange for you for free.

Customers with our free certificates will not have any changes since their certificates are either from Comodo or Lets Encrypt which are not affected in any way.  

Further Information on why we are doing this: Google Security Blog

Best Regards,
eSG NOC


Thursday, January 11, 2018





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